Shipping & Returns

Shipping Rates & Delivery Times


Ireland | €5 | An Post Standard | 2 - 3 working days

Ireland | €10 | An Post Express | 2 working days

United Kingdom | €5 | An Post Standard | 2 - 3 working days

United Kingdom | €15 | An Post Express | 2 working days

Europe | €5 | An Post Standard | 2 - 3 working days

Europe | €20 | An Post Express | 2 working days

Rest of World | €10 | An Post Standard | 5 - 7 working days

Rest of World | €20 | An Post Express | 4 - 6 working days

Please Note That The Delivery Charges Do Not Include Import Costs That May Be Due When The Package Reaches The Country Of Destination.

*Please note the above shipping rates is based on each item and not the complete order*

Vat Discount

Customers ordering from outside the European Union will receive a 23% VAT discount on their order. This is applied at checkout once you have given your delivery details.

Order Confirmation

You will receive an order confirmation by e-mail shortly after placing your order. Please note that during Sale, confirmation time may take up to 5 days.

Shipping Confirmation

Your order will be dispatched within 2 days from the time it is placed. As soon as your order is dispatched, you will receive a shipping confirmation by e-mail. Please note that during Sale, dispatch time may take up to 5 days.

Shipping

All orders will be shipped with An Post and delivered to your given address. Unfortunately, tracking is not available at this time.

During the registration of your ilk Clothing Ltd. Store account, you will be required to register your personal address information. If you wish us to ship your package to an alternative address please state that address in the checkout process at the ilk Clothing Ltd. store. Please note that we cannot deliver to P.O. boxes. Shipping rates are not inclusive of customs and duty fees that could be charged when the package reaches your destination country.

Delivery Time

Please see the table above for estimated shipping times.

Please note that during national holidays, orders may take unto 5 days to dispatch.

Currencies

ilk Clothing Ltd. store cannot be held responsible for any currency changes or currency exchange rates any bank may have.

Uncollected Packages

Shipping costs for uncollected packages will not be paid by ilk Clothing Ltd. store.

Returning Your Order

During 14 days from the delivery of your package, you may request to return your order. Please note that exchanges will only be offered for a different size in the exact same item originally ordered. If you would like to change to a different item, a new order must be placed. You must return the ilk Clothing Ltd. products to the ilk Clothing Ltd. online store's return address in perfect condition. The ilk Clothing Ltd. products should not have been worn, used or washed. Returns will only be accepted if the products are returned with the original packaging fully intact and the original labels still attached to each product. Also, the returns slip that comes with the shipment needs to be completed and enclosed together with the returned products. This can be downloaded from our website. Returns should be sent to the following address:

ilk Returns

11 Jocelyn Street, Townparks, Dundalk, Co. Louth, Ireland,A91 YKK5

Exchanges & Sale

During sale or promotional offers, the policy explained above will apply, except that ilk Clothing Ltd. store will not accept exchanges.

Costs For Return

ilk Clothing Ltd. store is not responsible for shipping costs that may incur regarding the return of a product. Refunds for returned products will be made as soon as possible, 30 business days at the latest after ilk Clothing Ltd. store receives the returned products. The refund will be made to the credit/debit card you used for the order in question. Please note that additional duties, taxes or any additional charge that may incur will not be refunded by ilk Clothing Ltd. store. Costs for exchanges: Once you have returned the items, ilk Clothing Ltd. store will not make any additional charges for shipping in the case of an exchange. Please note that ilk Clothing Ltd. store will not refund additional duties, taxes, or any additional charges, that may incur. During sale or promotional offers, the policy explained above will apply, except that ilk Clothing Ltd. store will not accept exchanges.